With at least 48h written notice prior to the start of the class

• Cancelation: 50% of price refund/credit
• Rescheduling fee (if other class available): 50% of class price
• No-show fee (form member free classes): 50% of class price

No cancelations/reschedules within 48h of the class start

For any requests, please send an email to programs@halfmoonbouldering.com, including the booking confirmation if available.

With at least 72h written notice prior to the start of the class

• Cancelation: 50% of price refund/credit
• Rescheduling fee (if other class available): 25% of class price

No cancelations/reschedules within 72h of the class start

No refunds for missed class sessions

No makeup lessons will be offered for missed session(s). Enrollees are welcome to come into the gym any time outside of their class time (must be supervised by an adult) during the month of their enrolled class. They also have a free guest pass to use during the same time window.

Minimum Enrollment Policy:

• If the minimum enrollment for this class is not met, we will notify you on the day of the class (7 days before the start of the series) via the email and phone number you provided to us in your class booking. Our Programs Manager will reach out about rescheduling opportunities and the rescheduling fee will be waived.
• Change reminder for upcoming class series to be sent at least 4 days before.

For any requests, please send an email to programs@halfmoonbouldering.com, including the booking confirmation if available.

With at least 7 days written notice prior to the start of the party

• Cancelation: 50% of price refund/credit
• Rescheduling fee (if other class available): 25% of price

No cancelations/reschedules within 7 days of the class start

For any requests, please send an email to programs@halfmoonbouldering.com, including the booking confirmation if available.

With at least 72h written notice prior to the start of the camp

• Cancelation: 50% of price refund/credit
• Rescheduling fee: 10% of price **

Rescheduling fee with less that 72h: 50% of price ** No cancelations within 72h of camp start

** if other camp series has availability

For any requests, please send an email to programs@halfmoonbouldering.com, including the booking confirmation if available.

With at least 4h written notice prior to the start of the class

• Cancellation: 100% refund, no fee for members/punch card holders

No cancellations/reschedules within 4h of the class start.

No show fee for members (free class): 50% of regular class price - invoiced to account
No show fee for punch card holders: punch deducted from account

Please create an account with RockGymPro to submit cancellation requests and to manage your bookings.

For any requests, please send an email to programs@halfmoonbouldering.com, including the booking confirmation if available